CORONAVIRUS (COVID-19) FAQ

What is Wigan Youth Zone planning to do?

During lockdown, we have been providing remote support and maintaining interaction online and via telephone calls in group and 1-2-1 sessions with thousands of young people.

We are also planning the partial opening of the Youth Zone building on Monday 13th of July for limited numbers of young people who would benefit most from regular, face-to-face engagement with youth workers.

Achieving this whilst protecting the health and wellbeing of young people, employees, volunteers, and the wider community is our primary focus.

Strict capacity management, social distancing, and hygiene measures will be in place that are in-line with guidance from the government, National Youth Agency, Public Health England, the NHS, Health and Safety Executive and wider stakeholders including the local authority, local schools, and Wigan Council.

Measures may involve staggering and rotating attendance to maintain safe capacity levels, increased outdoor activities where possible and a limit on the amount of time young people spend at the Youth Zone.

We’re aiming to work with a maximum of 15 different young people each night at the Youth Zone from Monday 13th July. Our hope is to gradually increase numbers overtime when safe to do so.

All plans will be closely monitored and may adjust in response to internal and external factors.

How are services and provision going to change?

Our current provision, which includes remote support and maintaining group and 1-2-1 interaction online and via telephone calls, will continue.

Our plan is to enable a limited number of young people to safely attend the Youth Zone facility in line with Coronavirus restrictions and guidance. We hope this number can increase over the coming weeks and months.

Our Targeted Outreach will start on Monday 6th July and will also ensure around a number of young people will be able to engage face-to-face with youth workers in community settings including Abrham Ward, Blackbridge Tyldesley, Atherton, Wigan Central and Leigh from 4pm onwards, Monday to Friday.

When is the Youth Zone building going to fully re-open?

Unfortunately, this is not yet clear and will be dictated by wider Coronavirus restrictions and guidance.

We are constantly reviewing the situation and will provide additional detail when we are able to.

With your plans, who will be able to access face-to-face provision (indoor or outdoor) and how have you arrived at that decision?

We are planning the partial opening of the Youth Zone building on Monday 13th July for limited numbers of young people who would benefit most from regular, face-to-face engagement with youth workers. This will be on an invite only basis initially.

We’re aiming for a maximum of 15 of young people to be able to regularly attend the Youth Zone week commencing Monday 13th July. Our hope is to increase the numbers able to attend to when over time when safe to do so.

Our Targeted Outreach will also ensure around a number of young people will be able to engage face-to-face with youth workers in community settings including Abrham Ward, Blackbridge Tyldesley, Atherton, Wigan Central and Leigh from 4pm onwards, Monday to Friday.

All plans will be closely monitored and may adjust in response to internal and external factors.

How many young people will be able to access face-to-face provision (indoor or outdoor) at any one time?

We are planning the partial opening of the Youth Zone building on Monday 13th July for limited numbers of young people who would benefit most from regular, face-to-face engagement with youth workers. This will be on an invite only basis initially.

We’re aiming to work with a maximum of 15 different young people each night at the Youth Zone from Monday 13th July. Our hope is to gradually increase numbers overtime when safe to do so.

Our Targeted Outreach will also ensure around a number of young people will be able to engage face-to-face with youth workers in community settings including Abrham Ward, Blackbridge Tyldesley, Atherton, Wigan Central and Leigh from 4pm onwards, Monday to Friday.

All plans will be closely monitored and may adjust in response to internal and external factors.

What hours will the face-to-face provision be available, and where will it take place?

Wigan Youth Zone building opening hours will be 4.30-5.45pm from Monday 13th July, which will include a break for hot food from our canteen. Each member invited to these targeted sessions will be able to attend one activity in one area of the youth zone. Movement around the youth zone will not be permitted other than, to allocated dining area at meal time, and to the toilet.

Week commencing 20th July we will be running two sessions 4.30 – 5.45pm and 6.15 – 7.30pm
Our Targeted Outreach will also ensure around a number of young people will be able to engage face-to-face with youth workers in community settings including Abrham Ward, Blackbridge Tyldesley, Atherton, Wigan Central and Leigh from 4pm onwards, Monday to Friday.

What activities will young people be able to take part in?

We have a range of activities across the week including cooking, creative arts, music lessons, games and outdoor sessions including sports, skate park activities, fitness and dance classes. In line with the current guidance the Gym, Sports Hall (for sport), Climbing Wall and Dance Studio (for dancing) will not be operational, although some of these rooms may be used for other activities.

Will my child be able to attend with their friends?

This will be possible if your child and their friends have been contacted to attend the Youth Zone on the same evening, but they will need to maintain social distancing.

Is it still 50p per visit, and will you be accepting cash?

The cost of these sessions will be £1.50 which includes a hot meal, however, if this is going to present a challenge please be in touch with us to discuss options – money should not be a barrier to participation. The £1.50 can be paid via a contactless card or using cash in our money box (please bring the correct change).

What measures have you taken to ensure your plan is safe and how will you be managing social distancing and hygiene measures?

We have conducted a detailed risk assessment and modified aspects of service delivery and building use in line with restrictions and guidance.

For more information please click here to download our Risk Assessments.

Main Building Risk Assessment

Main Office Risk Assessment

Main Outside Area Risk Assessment

Outreach Risk Assessment

National Youth Agency Guidance

We have marked out 2-metre spacings within the Youth Zone to help young people and employees maintain this distance. We will remain vigilant and enforce this rule as best we can recognising that the participants need to take responsibility for their actions.

All members will need to have their temperature taken prior to entry and put hand sanitiser on – if a member’s temperature is 37.8 degrees or higher they will not be granted access to the building. Hand washing /sanitising facilities will be available at many locations throughout the building and regular handwashing/sanitising will be encouraged.

There will be regular cleaning and disinfecting of surfaces and objects that are frequently touched by young people and staff during sessions. A deep clean will be undertaken prior to opening and regular cleaning will be scheduled for when the Youth Zone is closed.

We will continue to follow guidance from the government, NHS, National Youth Agency, Public Health England, Health and Safety Executive and wider stakeholders including the local authority, local schools, and Wigan Council.

All plans will be closely monitored and may adjust in response to internal and external factors.

Will young people be able to or be required to wear face coverings?

In-line with current government guidance, young people can choose to wear a covering if they wish and do not have any health conditions that would prevent them from doing so.

Have you made changes to the building and how it is used?

We have mapped out 2 metre markings within the Youth Zone to help young people and employees maintain this distance.
We’ve also stopped free-roam sessions, restricted areas and have put in place a one-way system around the building to maintain social distancing in corridors and doorways.

Who has been consulted regarding the plan?

The plan has been created using guidance from the government, NHS, National Youth Agency, Public Health England, Health and Safety Executive and wider stakeholders such as the local authority, local schools, and Wigan Council.

We will continue to follow this guidance and the plan will be closely monitored and may adjust in response to internal and external factors.

Have workers and volunteers received additional training?

Yes. All staff and volunteers will be reinducted and receive regular training to remind them of the measures that we have put in place to make the building covid-secure. All departments and activities will have additional risk assessments to = control the spread of the virus which all staff will have read, understood and signed.

Will workers and volunteers be wearing PPE such as face coverings?

No. In-line with government guidance, workers and volunteers can choose to wear a covering if they wish and do not have any health conditions that would prevent them from doing so.

Staff and volunteers will wear a mask, apron, and gloves in exceptional circumstances where it is essential to be closer than two meters, such as if someone becomes unwell or requires medical attention during a session.

Will workers and volunteers be regularly tested?

In line with the current government, guidance staff does not need to be routinely tested.

We request that staff, volunteers, and young people do not attend the Youth Zone if they, or someone in their household, display any Coronavirus (COVID-19) symptoms. They should follow government guidance on self-isolation, using the track and trace service, and being tested.

What will you do if someone involved in a face-to-face session or one of their family members/guardians is showing symptoms of Coronavirus (COVID-19)?

If someone involved in a face-to-face session or one of their family members/guardians is showing symptoms of Coronavirus they will have been asked not to attend the session.

For whatever reason a member is showing symtoms they will be isolated in the medical room until collected by a guardian. A control measure we have in place for this is we are checking temperature on arrival. If a temperature is = 37.8 or above they will be asked to leave.

If a member does not have a temperature on arrival but starts to display symptoms throughout the session, they will go into an isolation room with a staff member until they are collected by a parent/guardian.

Are there plans to increase the number of young people who can access face-to-face provision?

Our plan is to enable a limited number of young people to safely attend the Youth Zone facility in line with Coronavirus restrictions and guidance. We hope this number can increase over the coming weeks and months.

We’re aiming to work with a maximum of 15 different young people each night at the Youth Zone from Monday 13th July. Our hope is to increase the numbers able to attend to when overtime when safe to do so. Whilst this is far from ideal, it is important to balance the needs of young people with Coronavirus restrictions and guidance.

We will be continuing to provide universally accessible remote support and maintaining interaction online and via telephone calls and are increasing our provision with Targeted Outreach and Mentoring. We are also hoping to run a limited Summer Holiday Club and aim to make an announcement on this by Monday 13th July.

When will the Youth Zone building be open to all members again?

As with many organisations, we are currently unsure as to when we will be able to open the building to all members again.

We continue to closely monitor guidance from the government, NHS, Public Health England, Health and Safety Executive, National Youth Agency and wider stakeholders including the local authority, local schools, and Wigan Council and will provide additional detail when we are able to.

Who should I speak to if I want more information about Wigan Youth Zone’s phased reopening plan?

You can email someone2talk2@wiganyouthzone.org with any questions – we will try and provide a response as soon as possible. Alternatively :

Nikki Varley – Nikki.varley@wiganyouthzone.org
Or
Sikander Ali – Sikander.Ali@wiganyouthzone.org

Additional useful guidance links:

Main Building Risk Assessment 

Main Outside Area Risk Assessment

Outreach Risk Assessment 

National Youth Agency Guidance

NHS

Government guidance and support

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